Hospital and Clinic Management Application
Streamlining Patient Management: An OPD and Appointment Management Solution for Hospitals and Clinics.
About the Project
Hospital and Clinic Management Application is a cutting-edge software solution designed to streamline patient OPD management and appointment scheduling for healthcare providers. With its user-friendly interface and powerful features, this app enables doctors, nurses, and administrative staff to manage patient records, track appointments, and improve the overall efficiency of their operations.
Team
Consisted of UI/UX Designer, Developer and stakeholder
My Responsibilities
UI/UX Design and Front End Development
Project Plan
Two weeks of rapid prototyping, followed by three weeks of front-end development and production
User Interview
Participant 1
"What challenges or pain points do you currently face in managing patient records and scheduling appointments at your healthcare facility?"
- The current system lacks a centralized database, making it difficult to retrieve patient information quickly.
- Scheduling appointments manually often leads to conflicts and overlaps.
- The interface is complex and not intuitive, requiring extensive training for new staff members.
Participant 2
"How do you envision an ideal hospital management application addressing the challenges faced in patient record management and appointment scheduling?"
- An ideal solution should have a centralized database with quick search functionality for accessing patient records.
- The application should automate appointment scheduling to minimize conflicts and provide reminders to patients.
- A user-friendly interface with intuitive navigation would reduce the learning curve for new staff members.
Persona
Dr. Mukul Patel
"Efficiency is key in delivering quality patient care."
Dr. Mukul Patel is a dedicated ano-rectal with over 10 years of experience working in a busy hospital. He specializes in providing primary healthcare services and sees a large number of patients daily.
Demographics
Age: 52
Occupation: Ano-Rectal Practice
Location: Surat, India
Goals
- Streamline patient management processes.
- Improve the efficiency of appointment scheduling and record keeping.
- Enhance patient care by accessing relevant information quickly.
Devices
- Desktop computer for administrative tasks.
- Smartphone for on-the-go access to patient records and appointments.
- Tablet for reviewing medical information during consultations.
Pain Points
- Time-consuming appointment scheduling and management.
- Difficulty accessing patient records during consultations.
- Inefficient communication with other healthcare staff.
- Overlapping or missed appointments leading to patient dissatisfaction.
Behaviours
- Values technology that simplifies tasks and saves time.
- Prioritizes patient care and wants to optimize clinical processes.
- Seeks efficient communication and collaboration among staff members.
User Journey
| Define | Compare | Select |
|---|---|---|
| Logging in to the application | Accessing the appointments | Managing the appointments |
| I need to check the appointments for today | I should check if there are any conflicts | I need to update the patient records |
| Let me see if there are any remaining cases | This patient needs to be seen urgently | The appointment has been rescheduled |
Problem Statement
- Long waiting times for patients in the OPD department
- Difficulty in scheduling appointments and managing patient flow
- Inefficient record-keeping leading to errors in diagnosis and treatment
Goal
- Create a seamless and efficient system for managing patient appointments and flow
- Reduce waiting times for patients in the OPD department
- Improve record-keeping and reduce errors in diagnosis and treatment
Site Map
Wireframes
UI Kit
Prototype
Outcomes
- Reduced waiting times for patients in the OPD department
- Improved patient experience and satisfaction
- Efficient management of patient appointments and flow
- Improved record-keeping and accuracy in diagnosis and treatment
